Cookie Policy
Important: This page contains PLACEHOLDER content. The cookie list and descriptions must exactly match the cookies actually used in the live implementation. All content must be reviewed and approved by a UAE legal advisor and the development team before publication. Do not publish with placeholder or mismatched cookie data.
What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet or smartphone — when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
Cookies allow the website to recognise your device and remember certain information about your visit — such as your language preference, the pages you visited and whether you have given consent to specific types of cookies.
No sensitive data in cookies: SparkleSkin does not store sensitive personal information — including your name, phone number, health information or medical records — in cookies or transmit such information to analytics platforms.
In addition to cookies, we may use similar technologies such as local storage, session storage and pixel tags. These are also covered by this policy.
Cookie Categories
We use cookies in the following categories.
- Strictly Necessary: Always active — cannot be disabled
- Functional Cookies : Optional — requires your consent
- Marketing Cookies: Optional — requires your consent
Strictly Necessary Cookies
Analytics Cookies
We use Google Analytics 4 (GA4) — loaded via Google Tag Manager (GTM) — to understand how visitors interact with our website. This helps us improve the content, structure and user experience of the site.
What analytics cookies collect
- Pages visited and time spent on each page;
- How you arrived at the website (e.g. direct, search or referral);
- Device type, browser and approximate geographic region (country level);
- Interactions such as button clicks and WhatsApp link taps;
- Anonymised session and user counts.
What analytics cookies do NOT collect: Your name, phone number, email address, medical history, treatment choices or any other personally identifiable or health-related information. We do not transmit sensitive data to GA4.
Functional Cookies
Functional cookies allow the website to remember choices you have made and provide enhanced, personalised features. These cookies are optional.
Marketing Cookies
Phase 1 status: [Developer and Axis Gravity to confirm whether any marketing/advertising cookies or pixels are deployed in Phase 1. This section must accurately reflect the actual implementation before publication.]
How We Collect Consent
When you first visit the SparkleSkin website, a cookie consent banner is displayed. This banner allows you to:
- Accept all cookies — including optional analytics and marketing cookies;
- Manage preferences — choose which optional categories to enable;
- Reject optional cookies — accept only strictly necessary cookies.
Consent is required before loading: Optional cookies — including Google Analytics 4 — are not loaded until you have given consent. We do not use any cookies or tracking before receiving your consent, except strictly necessary cookies.
Consent record
Your consent choice is stored locally on your device using a cookie (cookie_consent). We record the date your consent was given. Your consent remains valid for 12 months, after which you will be asked to renew your preferences.
Withdrawing Consent
You have the right to withdraw your consent to optional cookies at any time. Withdrawing consent does not affect the lawfulness of any processing that took place before your withdrawal.
How to withdraw consent
You can withdraw or change your cookie consent at any time using one of these methods:
- Preference centre above: Use the toggles in Section 8 to disable any optional cookie categories and save your updated preferences;
- Footer link: The "Cookie Preferences" link in the website footer reopens the preference centre at any time;
- Browser settings: You can delete existing cookies and block future cookies through your browser settings — see below;
- Google Analytics opt-out: You can install the Google Analytics opt-out browser add-on to prevent GA4 data collection across all websites.
Managing cookies through your browser
All major browsers allow you to manage, block or delete cookies through their settings. Refer to your browser's help documentation:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Note: Deleting or blocking all cookies through your browser will also delete your consent record. The next time you visit the website, the cookie consent banner will reappear and you will need to make your choices again.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law or changes in our implementation.
When we make changes to this policy, we will update the "last reviewed" date at the top of this page. If the changes are material — such as the addition of new cookie categories — we will display a notice on the website and, where appropriate, ask for your consent again.
Implementation matching requirement: This Cookie Policy must accurately reflect the cookies actually used on the live website at all times. Any change to the technical implementation that adds or removes cookies must be accompanied by an update to this policy.
Contact
If you have any questions about these Terms and Conditions, please contact us:
SparkleSkin Polyclinic
- 1108 Al Amal St, International Business Tower, Business Bay, Dubai, UAE
- [Legal contact email — pending]
- 050 909 8677
- sparkleskin.ae
Other legal pages
How we use cookies and how you can manage your preferences.
Important information about medical content, results and limitations.
Important information about medical content, results and limitations.
Need help with
your preferences?
If you have questions about how we use cookies or your privacy, our team will answer clearly and honestly.
